The Challenge: Managing Massive Product Data Across Multiple Systems

A global consumer goods leader with iconic brands, faced a monumental data management challenge. With over 2 million products spread across six different systems and numerous global regions, our customer lacked a single source of truth for their product information. This resulted in inconsistencies, inaccuracies, and reporting difficulties, hindering their ability to effectively manage their vast product portfolio and maintain data quality across regions.

The Solution: A Centralized Product Information Hub with Master Data Management (MDM)

Isnia Technologies partnered with customer to implement a comprehensive Product Information Management (PIM) solution using MDM on the Azure cloud platform. This centralized platform consolidated product data from all source systems, creating a “golden record” for each product. By integrating with Azure Service Bus, Cosmos DB, and ServiceNow, the solution ensured seamless data flow, adherence to industry standards (GS1-GSDN), and enriched product information.

Key Benefits:

• 2 Million+ Golden Product Records: Eliminated duplicate and inconsistent product data, creating a single source of truth.
• GS1-GSDN Compliance: Standardized product information for improved accuracy, interoperability, and global regulatory compliance.
• Reduced Chaos and Confusion: Streamlined operations across retail outlets in global regions, ensuring consistent product information.
• Custom Reporting: Enabled faster bulk updates and data-driven decision-making with tailored reports.
• 360-Degree Product View: Provided a comprehensive, user-friendly interface for managing product information across the entire product lifecycle.
• Automated Workflows: Ensured data quality through automated validation and error reporting, reducing manual effort and improving efficiency.

The Result: A Data-Driven Transformation for a Consumer Goods Giant

With Isnia Tech’s PIM solution, our customer achieved a unified view of their product data, leading to:

• Improved operational efficiency: Streamlined processes and reduced manual effort through automation and a centralized platform.
• Enhanced data accuracy and reporting: Ensured consistent and reliable product information across all channels and regions.
• Global Scalability: Successfully managed a massive product catalog with millions of products across multiple regions.
• Increased customer satisfaction: Accurate and up-to-date product information improved the customer experience across various touchpoints.

Technology Stack:

• MDM
• Azure Cloud Platform
• Azure Service Bus
• Cosmos DB
• ServiceNow

Are you ready to transform your product data management and drive global success? Contact Isnia Technologies today to learn more about our MDM and Product Information Management (PIM) solutions.