The Challenge: Disparate Data Hinders Publishing Giant

A renowned global academic publisher with a vast portfolio of books, journals, and online resources, faced a significant data management challenge. Their product information was scattered across multiple source systems, including JANIS, GBPM, SAP, VISTEX/VIAX, and JPCMS. This fragmentation made it difficult to consolidate accurate and up-to-date product information, hindering their ability to effectively market and sell their publications through various channels.

The Solution: A Centralized Product Information Hub with Master Data Management (MDM) Solution

Isnia Technologies partnered with Wiley to implement a comprehensive Product Information Management (PIM) solution using MDM. This centralized platform served as a single source of truth for all journal and non-journal product information. By integrating with various source systems through TIBCO/ESB, SFTP, and Kafka, the solution ensured seamless data flow and consolidation.

Key features of the solution included:

• Inbound and Outbound Integrations: Automated data exchange between MDM and source/consumer systems.
• Workflows and Processes: Streamlined product creation, enrichment, and approval processes.
• Web UI for Data Enrichment: User-friendly interface for business users to review and edit product information.
• Bulk Product Creation: Import widgets for efficient creation of multiple products.
• Completeness Metrics: Tools to track and ensure the completeness of product information.

Key Benefits:

• 300K+ Golden Product Records: Eliminated duplicate and inconsistent product data.
• Improved Data Governance: Established centralized control and oversight of product information.
• User-Friendly Interface: Empowered business users to manage product data efficiently.
• 360-Degree Product View: Provided a comprehensive and accurate view of all product information in one place.
• Automated Workflows: Ensured data quality and consistency through automated processes.
• Enhanced Support: Dedicated support team for issue resolution and maintenance.
• JSON Output: Facilitated seamless integration with consumer systems through standardized data formats.

The Result: A Data-Driven Transformation for Academic Publishing

With Isnia Tech’s PIM solution, the academic publishing giant achieved a unified view of their product data, leading to:

• Streamlined operations: Automated workflows and improved user interfaces increased efficiency and reduced manual effort.
• Enhanced data quality: Robust data governance practices ensured accurate and consistent product information across all channels.
• Empowered business users: Non-technical users gained the ability to manage product data independently, improving agility and responsiveness.
• Increased sales and visibility: High-quality product data enabled more effective marketing and sales efforts, leading to increased visibility and revenue.

Technology Stack:

• MDM Solution
• TIBCO/ESB
• SFTP
• Kafka
• GitHub
• ServiceNow
• REST API & GraphQL API

Are you ready to optimize your product data management and drive publishing success? Contact Isnia Technologies today to learn more about our MDM and PIM(Product Information Management) solutions.