The Challenge: Disconnected Data Hinders Leading Retailer

A leading New Zealand retailer providing a wide range of workplace products, faced a significant data management hurdle. With over 400,000 products spread across nine disparate systems, they lacked a single source of truth for their product information. This resulted in inconsistencies, inaccuracies, and reporting challenges, hindering their ability to effectively serve their customers and manage their vast inventory.

The Solution: A Unified Product Information Management (PIM) System

Isnia Technologies partnered with their customer to implement a comprehensive PIM solution using Master Data Management (MDM) solution. This centralized platform consolidated product data from all source systems, creating a “golden record” for each product. By integrating with ICECAT, GS1, and supplier systems, the solution ensured seamless data flow, adherence to industry standards, and enriched product information.

Key Benefits:

• 400K+ Golden Product Records: Eliminated duplicate and inconsistent product data.
• GS1-GSDN Compliance: Standardized product information for improved accuracy and interoperability.
• Reduced Chaos and Confusion: Streamlined operations across retail outlets and online channels.
• Custom Reporting: Enabled faster bulk updates and data-driven decision-making.
• 360-Degree Product View: Provided a comprehensive, user-friendly interface for managing product information.
• Automated Workflows: Ensured data quality through automated validation and error reporting.

The Result: A Data-Driven Retail Transformation

With Isnia Tech’s PIM solution, the retailer achieved a unified view of their product data, leading to:

• Improved operational efficiency
• Enhanced data accuracy and reporting
• Streamlined supplier collaboration
• Increased customer satisfaction

By embracing a data-driven approach, this office supplies major, is well-positioned to continue its success as a leading retailer in the New Zealand market.

Technology Stack:

• MDM
• ICECAT
• GS1
• Supplier Integrations

Are you ready to transform your retail operations with a single source of product truth? Contact Isnia Technologies today to learn more about our MDM and PIM solutions.